Privacy Policy

Commitment to privacy

Privacy is very important to Idemitsu. We are required to comply with the Federal Privacy Act 1988 and the Australian Privacy Principles, and therefore our privacy policy applies to any personal information we collect, use or disclose, including the personal information of our employees and contractors. 

A copy of the Australian Privacy Principles may be obtained from the website of The Office of the Australian Information Commissioner at https://aoic.gov.au


Company details

Idemitsu

39500 High Pointe Blvd, Suite 340
Novi, Michigan 48375, U.S.A.

Tel : 248.355.0666


Purposes for collecting your personal information

Personal information is data about you from which you can be identified. We collect and use personal information provided by you for the following purposes:

  • To fulfill your requests for information, products and services;
  • To customise products and services which you may request from us;
  • To enroll you in our membership programmes, competitions, or other activities and to conduct and administer the same;
  • To contact you about marketing activities, promotions, discounts, events, special offers and new products and services, where you have agreed to this. You may unsubscribe at any time by sending an email notification to Idemitsu at [Company customer service email address];
  • To respond to your queries or comments;
  • To obtain feedback on our products and services;
  • To conduct analysis, research, audits and internal training to improve our products or services offered to you;
  • To analyse website use and consumption data to better understand your needs and/or concerns or to study general patterns and trends of use or consumption;
  • To improve your use or experience of our websites;
  • For such other purposes as you had previously agreed to or that are permitted by law;
  • For any other purposes as you may agree to from time to time. 

 

Disclosure

In order to achieve the purposes stated above, your personal information may be disclosed to our group entities, subsidiaries and affiliates, and to agents and service providers appointed to process data on our behalf. 

You agree that we may transfer, store and/or process your personal information outside Australia in order to achieve the purposes stated above. If we transfer your personal information to a country or territory outside Australia, we will ensure that the recipient is bound by legally enforceable obligations to provide the personal information transferred, a stand of protection that is comparable to that under the  Federal Privacy Act 1988 and the Australian Privacy Principles. A summary of the protection measures are as follows:

  • The recipient shall have appropriate technical and organisational security measures in place to protect against unauthorised access, use, loss or destruction of, or damage to personal information;
  • The recipient shall not use or retain personal information except for the purposes of performing or providing services that we engage it for.

 

Cookies

Our website also uses cookies, tracking pixels and related technologies. Cookies are small data files that are served by our platform and stored on your device. Our website uses cookies dropped by us or third parties for a variety of purposes including to operate and personalise the website, as well as to remember the products that you have in your cart for a period of time. Also, cookies may be used to track how you use the site to target ads to you on other websites.

 

Disclaimers

This Privacy Policy only applies to our website and information that we collect from you on this website. Our website may contain links to other sites that are owned and maintained by third parties. We are not responsible for the privacy policies of websites to which our website links. You are responsible for reviewing the privacy policies of all such third parties and we suggest you to review such third party’s privacy policies before providing any data to them.

 

Access and correction of details

If you wish to know more about how we collect, use and disclose your personal information or to make changes to the personal information you have provided us, or you no longer wish for us to use your personal information, we would like to hear from you.

Please send all requests, queries, feedback or complaints regarding your personal information or this Privacy Policy to the company details stated above.

 

Changes to the Privacy Policy

We may amend this Privacy Policy from time to time.